Customer loyalty & reward points programs
Give customers a reason to come back to you instead of the shop next door — without paying commission on every sale.
Usually bundled with a shop app or billing system, since loyalty works best when it is attached to how you already sell. Quoted as one fixed price with that work.
The problem this solves
Getting a new customer costs far more than keeping one. Big platforms will run loyalty for you, then take a cut of every order. A loyalty program you own does the same job, keeps the margin in your pocket, and — more importantly — keeps the customer list yours.
What you get
- Points earned on purchases, with rules you control
- Rewards customers can actually redeem at your counter
- Referral rewards so existing customers bring new ones
- Customer list and purchase history that belongs to you
- Works inside your own app or as a standalone system
- Zero commission on your sales
Who this is for
- Grocery stores and daily-needs shops
- Salons, cafés and repeat-visit businesses
- Any business competing with a discount app
What we've actually shipped
Real businesses running on work we built — not a portfolio of mockups.
We run a working points and rewards system across our own apps — earning, ledger, redemption and referrals, all live.
Our partner shops pay no commission on sales. That's the whole point of building it yourself.
Frequently asked questions
How is this different from a discount app?
Discount platforms take a commission on each order and own the customer relationship. A loyalty program you run charges you nothing per sale, and the customer list stays yours.
Do customers need to install an app?
Not necessarily. Loyalty can run through your existing billing at the counter, or inside your own app if you have one. We'll recommend the simplest option for your shop.
Can I decide the point value and rewards?
Yes. Earning rate, reward thresholds and what a reward actually is are all yours to set, and can be changed later.
How We Deliver Your Software Project
A transparent, 5-stage engineering lifecycle from requirements discovery to live production deployment in Surat.
Scope & Workflow Audit
We review your actual day-to-day operations, counter checkout routines, and catalog complexity to produce a fixed-scope technical specification.
Dedicated Schema Architecture
We configure an isolated PostgreSQL schema dedicated exclusively to your business. Zero shared tables or competitor data leaks.
Offline-First App Engineering
We develop native Flutter Android apps with on-device SQLite/Hive caching so your staff and customers experience sub-50ms instant interactions.
Hardware & Counter Integration
We connect your billing counter hardware: 58mm/80mm ESC/POS Bluetooth thermal receipt printers, USB barcode guns, and cash drawer triggers.
The Rupix Merchant Autonomy Guarantee
Unlike aggregators that lock your customer database into proprietary silos and charge 15% to 30% take-rates, Rupix operates on complete data sovereignty. You own your customer phone numbers, transaction histories, and Google Play developer console listings 100%. All customer payments route directly into your own bank account via UPI with zero commissions.
Other things we build
Get a fixed quote for loyalty & rewards
Tell us about your business. We'll reply within 24 hours with an honest assessment and a fixed price — zero surprises.